Foster
Mark Karl
FairFX online support was very helpful
FairFX online support was more than helpful - thanks Ben, your help really appreciated.
Mr Archie Henderson
Excellent customer Services
The customer services team were very helpful in resolving problems for me within less than 24 hours.
Paula Gregg
Excellent
Excellent, prompt help and support! Great option for overseas travel, with younger children.
David McLellan
The information I needed was given
The information I needed was given quickly and effectively.
John Hinge
Megan was a delight to speak with
Very reassuring and understanding. I was so glad I could resolve my issue.
MR W KELLINGRAY
Well done
Zoe Derrin, my adviser today online was very helpful and talked me through the issues and got my account sorted and card ordered, very easy and very helpful
Mark Ckark
Amazingly simple to use
I have only used their card service for a few short months and having the ability to give my son access to money instantly whilst he is in the USA is great. Customer service has been great with Joshua being quick and professional in answering my que...
Geoff Anderson
Professional response
Although I had some issues with sending an international money transfer the assistance I received from Mathew Goacher was excellent,
Eileen McIntyre
Well done Joshua!
We are currently driving from Scotland to Greece. Whist in France I uploaded a large sum of money in GBP to my card, intending to exchange into euros to pay for travel expenses but most importantly fuel. Unfortunately for some reason my app wouldn’t...
Imogen
Queries answered quickly
I asked lots of questions, and Joshua was very helpful and quick with his answers. I will probably apply for a card. Thank you
Melody Garfoot
Lee Mark
I was looking to get a card for my…
I was looking to get a card for my teenage daughter but couldn’t find where to find the link. Contacted Zak through the online chat who assisted me - very quickly and efficiently.
Gary Aydon
Great experiences with Fairfx
Great experiences with Fairfx - and their customer services are great - quick, professional and get the job done. I look forward to using my card more in 2021! Thanks Jessica W for all your help!
Bradley Halls
I mistakingly transferred £300 to…
I mistakingly transferred £300 to FairFX yesterday evening. Joshua Bonham Customer Services Adviser Was fantastic and I cannot thank him enough for sorting out my mistake and I’m pleased to say I already have received the payment in full.
Peter Coulthard
I had a problem with the pin number
I had a problem with the pin number for my new card and Zac was really helpful in sorting this out. Thank you
Rosalie
Really helpful and efficient
Really helpful and efficient. I was a bit bewildered with the new card and app but it is all sorted now so thanks. I really rate fairfx.
David Brown
Solving rejected card problem
My card has been rejected several times recently. Josh explained that I need a new card and has sorted everything out for me
Nigel Sutcliffe
Very good service
Customer service chat was very quick to respond and very helpful. Sorted out my issue quickly.
Kingsley Tedder
Great service today from Jessica
Great service today from Jessica - dealt with my query with incredible efficiency. Can't recommend Fairfx and Jessica enough
