I've been using Ace-FX since 2016

I've been using Ace-FX since 2016. My usual collection point is the Calbot Place branch at Canary Wharf. I've always had a positive experience with ACE. I've ordered mainly JPY online and collected it next working day. The rate I get is usually one of the better ones I've seen online when compared to other companies, however when I needed some Euros, the rate on the day was much better than what was shown online. I'm not sure about other currencies but next time if I need Euros I'll just pop in rather than reserve online. I've also used their buy-back service because I had some left over NOK notes, they bought it back for a good exchange which was great. Sometimes theres only 1 person working at the counter, and if it's a busy day it could take some time waiting. The customer service has always been very friendly and helpful. I'll just show them my confirmation email, ID, and within a second they'll have my envelope ready. They'll count the cash in front of you, and I'll pay via debit card. Spot on every time. Once it's safe to travel internationally again, I'll be back.